This privacy policy was last updated on 29 April 2024.
Introduction
We’re Nedd's Uncomfortable Challenge Pty Ltd (ABN: 17 677 085 808) (“NUC”, “we”, “our” or “us”) and we’re responsible for Nedd’s Uncomfortable Challenge, which is a campaign designed to push the limits of human endurance and inspire collective action leading to a healthier lifestyle for Australians, while raising money for homelessness prevention in Australia, with all donations from this campaign (unless specified otherwise) going to We Are Mobilise Limited (ABN: 50 638 610 929).
Our privacy policy sets out how we collect, use, disclose and store personal information. By visiting our websites, using our services, or otherwise providing your personal information to us, you consent to our collection, use, disclosure and storage of your personal information in line with this privacy policy, the Australian Privacy Act, and any other arrangements in place between us. We may update this privacy policy by publishing changes to it through this website.
HOW DO WE COLLECT YOUR INFORMATION?
We collect personal information in a number of ways, including directly from you or (when relevant) your carers, for example when you provide information
- By phone
- By social media
- In contact forms or any other agreements
- Through our website or contact email address
- Through our partners and sponsors
- Through cookies and trackers embedded on this website and others
Information we collect
We may collect the following types of information about you:
- name
- phone number
- email address
- physical address
- postal address
- date of birth
- membership of a company, sports, recreational, educational or similar organisation
- payment details
- IP address
- how you use our websites, apps and services
We don’t ordinarily collect sensitive information and will only do so with your consent or where we are otherwise permitted by law.
Information you provide to us directly: We collect most personal information directly from you when you engage with the Nedd’s Uncomfortable Challenge campaign. We may collect that information through forms, emails, social media posts and messages, face-to-face meetings, interviews or telephone conversations.
Information we collect automatically: We collect some information automatically when you visit our websites or use our apps, which is reported by your browser or device and recorded in our server log files. This information may include your IP address, device identifier, web request, and other information about how you interacted with the website or app. We also collect this information using cookies and similar tracking technologies (such as Google Analytics – see https://policies.google.com/technologies/partner-sites for further information). We use log files and cookies to better understand how people use our websites and apps.
Information we collect from third parties: We may also collect information about you from third parties if it's not practical to collect the information directly from you. This may include information collected from one of our partners, suppliers or sponsors, from one of our related bodies corporate, from publicly available sources, or from social media platforms.
Why we collect, use and disclose personal information
We only collect personal information we reasonably require to undertake and facilitate the Nedd’s Uncomfortable Challenge campaign, which includes using personal information to:
- market the Nedd’s Uncomfortable Challenge campaign
- market the Nedd’s Uncomfortable Challenge campaign’s partners and sponsors
- market the charity partner
- to enhance our websites, apps and services (including through data analytics)
We may also use or disclose personal information for reasonably related secondary purposes or as otherwise permitted by the Australian Privacy Act.
Direct marketing
We, our related bodies corporate, or our partners and sponsors of the Nedd’s Uncomfortable Challenge campaign may send you electronic direct mail (EDM) marketing communications via email, SMS, print or social media platforms in connection with the Nedd’s Uncomfortable Challenge campaign. You will only receive these marketing communications if you have expressly opted-in to receive them or we can reasonably infer your consent in accordance with the Australian Privacy Act and Spam Act. You can opt-out of receiving these marketing communications by using an opt-out facility (eg an unsubscribe link if we communicate by email) or by contacting us.
Who we disclose personal information to
We may disclose your personal information to:
- our employees, professional advisers and our related bodies corporate (including Bursty Company Pty Ltd) on a need-to-know basis
- our sponsors and partners in connection with Nedd’s Uncomfortable Challenge (for example, where you are an existing customer of one of our sponsors or partners and they wish to contact you in connection with Nedd’s Uncomfortable Challenge)
- We Are Mobilise Limited, which is a charity raising funds to help people experiencing homelessness in Australia, in the event you donate (or express an interest in donating) funds to We Are Mobilise Limited in connection with Nedd’s Uncomfortable Challenge
- our third party service providers (eg reputable payments processing platforms, security providers and data storage providers)
Otherwise, we will only disclose personal information to third parties as authorised by you, to entities acquiring our business, or as required or permitted by law.
Offshore disclosure
We do not ordinarily transfer personal information outside Australia. However, if we do transfer your personal information overseas, we will take reasonable steps to ensure that your information is only processed for the purposes it was collected (or reasonably related secondary purposes) and is adequately protected using appropriate technical, organisational, contractual or other lawful means.
Storage
We hold your personal information in secure servers hosted in Australia using reputable service providers. We take reasonable steps to protect personal information from misuse, interference or loss as well as unauthorised access, modification or disclosure. We only allow individuals access to their personal information if they satisfy our identification requirements. If we no longer require personal information, we take reasonable steps to securely destroy or de-identify it.
Although we take reasonable steps to secure your personal information, we exclude all liability (including in negligence) in connection with any unauthorised access to your personal information, except to the extent liability cannot be excluded due to the operation of statutory law.
Making a complaint
If you think we've breached the Australian Privacy Act, or if you would like to make a complaint about the way we handle your personal information, you can contact us using the details below. Please include your contact details and describe your complaint. We'll acknowledge and respond to your complaint within a reasonable period of time. If you think we've failed to resolve your complaint, we'll provide you with information about what further steps you can take.
Our contact details
For further information about our privacy policy or practices, to access or correct your personal information, or to make a complaint, please email us at enquiries@neddsuncomfortablechallenge.com.
